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DRH Health Website Privacy Policy

Effective April 2026

Duncan Regional Hospital, Inc. (“DRH Health”) and its affiliates (collectively, “we,” “us,” or “our”) are committed to protecting the privacy of the personal information of our donors and other visitors to duncanregional.com (the “Website”), our portals, our SMS text messaging or communication program (the “Communication Program”), and any other internet-based services provided by us (collectively, our “Services”). This Privacy Policy describes the types of information we may collect from you or that you may provide when you use the Services; outlines our policies and procedures for the collection, use, maintenance, protection, and disclosure of your information when you use the Services; and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Services. Please read this Privacy Policy carefully to understand our policies and procedures regarding your information and how we will treat it. If you do not agree with our policies and procedures, your choice is not to use the Website. By accessing or using the Services, you agree to this Privacy Policy.

Collecting and Using Your Personal Data

Directly Provided Data. While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

  • Email address;
  • First name and last name;
  • Phone number;
  • Address, State, Province, ZIP/Postal code, City; and
  • Records and copies of your correspondence if you contact us.

Usage Data. usage data is collected automatically when using the Services and may include personally identifiable information and information such as your device’s Internet Protocol address (IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When you access the Services by or through a mobile device, we may collect certain information automatically, including, but not limited to, (1) the type of mobile device you use, (2) your mobile device unique ID, (3) the IP address of your mobile device, (4) your mobile operating system, (5) the type of mobile internet browser you use, (6) unique device identifiers and other diagnostic data. We may also collect information that your browser sends whenever you visit our Website or other Services or when you access the Services by or through a mobile device.

Tracking Technologies and Cookies. We may use cookies and similar tracking technologies to track the activity on our Website and other Services and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Services. The technologies we use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on your device. you can instruct your browser to refuse all or some cookies or to indicate when a cookie is being sent, but if you do not accept cookies, you may not be able to use all or parts of the Services. Unless you have adjusted your browser setting so that it will refuse cookies, our Services may use cookies. If you disable or refuse cookies, please note that some parts of the Services may then be inaccessible or not function properly.
  • Web Beacons. Certain sections of our Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit DRH Health, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. You can learn more about cookies here: All About Cookies by TermsFeed. We may use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies. These are Session Cookies that are administered by us to provide you with services available through the Website and other Services, enable You to use Website features, help authenticate users, prevent fraudulent use of user accounts required to provide you the Services.
  • Cookies Policy / Notice Acceptance Cookies. These are Persistent Cookies that are administered by us to identify if users have accepted the use of cookies on the Website and other Services.
  • Functionality Cookies. These are Persistent Cookies that are administered by us to allow us to remember choices you make when you use the Website and other Services, e.g., remembering login details or language preference, and that avoid you having to re-enter your preferences every time you use the Services.
  • Tracking and Performance Cookies. These are Persistent Cookies that are administered by third parties and used to track information about traffic to the Services and how users use the Services. The information gathered via these cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Services. We may also use these cookies to test new pages, features or new functionality of the Services to see how our users react to them.

DRH Health may use personal data for the following purposes:

  • To provide and maintain our Services, including monitoring the usage of our Website.
  • To manage your registration as a user of the Services and give You access to different functionalities of the Services that are available to You as a registered user.
  • For the performance of contracts through the Services.
  • To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products, or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide you with general information about other goods, services, and events (e.g., fundraising initiatives) which we offer that are similar to those that You have already purchased or enquired about unless You have opted not to receive such information.
  • To attend and manage your requests to us.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about the users of our Services is among the assets transferred.
  • For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, marketing, and your experience.

 

We may share your personal data in the following situations:

 

  • With Service Providers:To monitor and analyze the use of our Services or to contact you.
  • For Business Transfers:To a buyer or other successor in connection with, or during negotiations of, any merger, divestiture, reorganization, dissolution, sale of DRH Health assets, financing, or any other sale or transfer of all or a portion of our business to another entity, whether as a going concern or as a part of bankruptcy, liquidation, or similar proceeding, in which personal information held by DRH Health about users of our Services is among the assets transferred.
  • With Affiliates:In which case, we require affiliates (including any entities that we control or that are under common control with us) to honor this Privacy Policy.
  • With Business Partners:To offer you certain products, services, or promotions.
  • With Other Users: If you interact with other users or through a third-party social media service, your contacts on the third-party social media service may see your name, profile, pictures, and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
  • With Your Consent: For any other purpose with Your consent.

 

Residents of certain states, such as California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, may have additional personal information rights and choices. Please see the “Your State Privacy Rights” section below for more information.

Retention of Your Personal Data

DRH Health will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. DRH Health will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Website or other Services, or we are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at DRH Health’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. DRH Health will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Your Personal Data

If DRH Health is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy. Under certain circumstances, DRH Health may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). DRH Health may also disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation;
  • Protect and defend the rights or property of DRH Health;
  • Prevent or investigate possible wrongdoing in connection with the Website or other Services;
  • Protect the personal safety of users of the Services or the public; or
  • Protect against legal liability.

Security and Processing of Your Personal Data

The security of your personal data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. The service providers that we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our Website and other Services in accordance with their privacy policies.

Analytics

We may use service providers to monitor and analyze the use of our Website, e.g., Google Analytics, a web analytics service offered by Google that tracks and reports website traffic and uses data collected to track and monitor the use of our Website and share data with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Website available to Google Analytics by installing the Google Analytics opt-out browser add-on, which prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on Google’s privacy practices, please visit Google’s Privacy & Terms: https://policies.google.com/privacy.

Usage, Performance and Miscellaneous

We may use service providers to provide better improvement of our Website and other Services. For example, Google Places is a service that returns information about places using HTTP requests, operated by Google. Google Places may collect information from you and from your device for security purposes, which is held according to Google’s Privacy & Terms: https://policies.google.com/privacy.

Links to Other Websites

Our Website and other Services may include links to third-party websites, including social media sites, which, we believe, may be of interest to you. If you click on a third-party link, we will be directed to that third party’s website. We strongly advise you to review the privacy policy of every site you visit. We are not responsible for, and exercise no control over, the privacy and security practices of any such websites or the nature of the content contained therein.

Use of Images

If you would like to publish images that you find on our Website or other Services, please call the Marketing Department at 580-251-8844 or info@duncanregional.org.

Accessibility

In accordance with federal guidelines, this website is designed to be accessible to visitors with disabilities. If you have comments or suggestions on how to make the site more accessible, please contact the Marketing Department at 580-251-8844 or info@duncanregional.org.

Children’s Online Privacy Compliance

In accordance with the requirements of the Children’s Online Privacy Protection Act; we do not knowingly collect any information from anyone under the age of 13. If you are under the age of 13, do not use or provide any information on the Services. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we learn that we have collected or received personal information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers. If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require parental consent before we collect and use that information. California residents under 18 years of age may have additional rights regarding the collection and sale of their personal information. Please see the “Your State Privacy Rights” section for more information.

Patient Testimonials and Comments

Patient testimonials and comments which may contain personal information are retrieved periodically from social media sites to be posted on our Website. We are not responsible or liable to you or any third party for the content or accuracy of any such testimonials and comments.

Your State Privacy Rights

Depending on your state of residency, you may have certain rights related to your personal data, including:

 

  • Access and Data Portability. You may confirm whether we process your personal data and access a copy of the personal data we process. To the extent feasible and required by state law, depending on your state, data will be provided in a portable format. Depending on your state, you may have the right to receive additional information and it will be included in the response to your access request.
  • You may request that we correct inaccuracies in your personal data that we maintain, taking into account the information’s nature and processing purpose.
  • You may request that we delete personal data about you that we maintain, subject to certain exception under applicable law.
  • Opt Out of Using Personal Data for Targeted Advertising, Profiling, and Sales. You may request that we do not use your personal data for these purposes.

 

Important: The exact scope of these rights vary by state. There are also several exceptions where we may not have an obligation to fulfill your request.

 

To exercise any of these rights or to appeal a decision regarding a consumer rights request, please contact the Marketing Department at 580-251-8844 or info@duncanregional.org.

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to process your request to opt out from certain types of data processing, including data “sales” as defined under certain laws. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law.

 

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective” date at the top of this Privacy Policy. You are responsible for periodically this Privacy Policy to check for any changes. Your continued use of our Website and other Services after we make changes is deemed to be acceptance of those changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions about our Policies

If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website or any of our other Services or if you would like to file a privacy complaint or concern, please contact the Marketing Department at:

DRH Health
1415 N Whisenant Dr
Duncan, OK 73533
United States of America
580-251-8844
info@duncanregional.org