Billing & Finance
For your convenience, patient account representatives in our Central Business Office are available during business hours to answer your insurance coverage and billing questions, at 580-251-8918.
Financial Assistance Policy
Financial Assistance Application
Hospital Standard Charges
The amount posted does not represent the patient responsibility due to a variety of factors beyond the hospital’s control. The patient responsibility for a particular procedure is based on several factors such as:
- Total amount of items needed for the procedure/hospital stay
- Reimbursable amount per the patient’s insurance contract
- Patient’s remaining deductible, co-insurance, co-pay and out of pocket expenses per the patient’s insurance contract
These standard charges are applicable for both Duncan Regional Hospital and Jefferson County Hospital. This listing is being published solely in accordance with CMS guidelines.
Frequently Asked Questions
I have questions about my bill/how much I owe – who do I call?
You may call our Central Business Office at (580) 251-8918 for assistance. Our office is open 8:00 am to 4:30 pm, Monday through Friday. If you should get our voicemail service, please leave your name and telephone number; we will return your call by the end of the next business day.
Where is the Patient Accounts/Central Business Office located?
The office is located in the main lobby of Duncan Regional Hospital, across the hallway from the gift shop.
What if I cannot pay?
There are a variety of payment options available to our patients.
If you think you may have trouble paying for your healthcare, please contact us at (580) 251-8918. You may qualify for free or discounted emergency or other non-elective medically necessary care based on family size and income.
What if my bill is from Jefferson County Hospital or a Solutions Provider?
The Central Business Office will also be able to assist you. Please call the main Central Business Office number of (580) 251-8918 and we will transfer you to the individual handling your account.
Although some or all of your services may have been received at either Duncan Regional Hospital or Jefferson County Hospital, each physician office is a stand-alone business and each has its own billing and account procedures. You may contact these offices at the numbers below for more information: