Our patients' complete satisfaction with their care is a priority to our organization. Duncan Regional Hospital has partnered with Press Ganey, the nations leading vendor of healthcare satisfaction measurement and improvement of services, to ensure our patients, families, and visitors receive excellent care clinically, and emotionally.
To measure satisfaction within our organization a Press Ganey survey is mailed to every one of our patients once he or she is discharged. The survey feedback is used for process improvements. This feedback is vital in meeting and exceeding our patients' expectations.
Please feel free to call Human Resources at 580 251-8181 if you have not received a Press Ganey survey within 14 business days of your hospital visit.
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